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Cancellation Policy

We will accept cancellation of your order ONLY under the following circumstances.

1. On orders that have not been dispatched or 
2. In the case of goods made on order, (non stock items) only if we, or the relevant supplier, has not begun the manufacturing of said item/s.

On orders that have been dispatched, cancellations will be processed in terms of our Returns Policy.

Refunds will be processed within 10 working days after the date that a cancellation is accepted.
Monies will be repaid using the same method as they were paid, i.e We will refund into the same account that the funds were paid from. Credit card payments will be refunded into the same credit card account and not by any other means.

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